Customer Support

Our goal at Essex is to help you get the most enjoyment out of your vehicle on and off the track. We want you to spend more time driving, and less time on the sidelines chasing problems. Our sales and customer support staff are some of the most knowledgeable in the business. They have experience resolving a wide array of problems, ranging from complex issues with professional racecars, all the way to making sure you don't have your brake pads in backwards. Give us a call at any time, and we'll try to get you back behind the wheel as quickly as possible. With Essex, you'll always get a live person on the phone, not an answering service.

Phone: 704-824-6030



125 Hampton Ct.

Cramerton, NC 28032

Hours of Operation:


8:00 am – 5:00 pm


8:00 am – 5:00 pm


8:00 am – 5:00 pm


8:00 am – 5:00 pm


8:00 am – 5:00 pm





technical support Intake Form

The more details you can provide about your specific car, driving habits, and the technical issue you’re experiencing, the more quickly we’ll be able to assess and solve your problem. When you call us for tech support, our staff will walk you through the form below. The more information you enter into this form before calling, the shorter that call will be, and the faster we’ll be off and running towards a resolution. Thank you very much for your loyalty and patience as we work through your issue together.

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